Privacy Policy
Our Policy
Haul & Totes is dedicated to protecting your personal data and ensuring a secure experience for all our customers renting moving supplies online. This policy outlines how we handle the personal details you share with us during your rental journey. We collect information such as your name, billing address, delivery location, phone number, and payment details to process your orders and handle logistics. By using our website and renting our equipment, you agree to the collection and use of information in accordance with this policy. Your trust is essential to our business success.
Information We Collect Now
We gather personal information you provide directly to us when you book a tote rental or contact our support team. This includes contact details and financial information processed securely for USD transactions. Additionally, we automatically collect certain technical data when you visit our site, such as your IP address, browser type, and usage patterns through cookies and similar tracking technologies. We use this data to improve our website performance and personalize your shopping experience. We do not sell your personal information to third-party marketers or unauthorized entities under any circumstances.
Data Usage and Third Party Sharing
Your data is used specifically to fulfill your rental agreements, provide customer support, and send necessary service updates. We share information with trusted third parties only when necessary to perform services on our behalf, such as payment processing, delivery logistics, and website analytics. We maintain strict security measures to protect your data from unauthorized access or disclosure. You have the right to access, update, or request the deletion of your personal information at any time. For questions regarding your data or to exercise your rights, please contact the Haul & Totes team directly.